Privacy policy
Draft for review. This text has not yet been checked by a lawyer and will be finalised before launch.
This policy explains what personal data SlotMate collects, why, and your rights under the Nigeria Data Protection Act 2023.
What we collect
- Account details: your name, email address and, if you give it, your phone number.
- Order details: what you bought, when, the amount and its status.
- Payment references from Paystack. We never receive or store your full card details.
- Messages you send to support.
- How the site is used: pages visited, device and browser type, and rough location from your IP address. We use PostHog for this. It does not record your screen, form entries or the text on your pages.
Why we use it
- To create your account and deliver your orders.
- To confirm payments, prevent fraud and process refunds.
- To answer support requests and send messages about your orders.
- To understand which pages help or confuse visitors, so we can improve the site.
Who we share it with
- Paystack, to process payments.
- Our fulfilment supplier, only what is needed to fulfil an order, such as the email address for an invite.
- Our hosting and database providers, which store data on our behalf.
- PostHog, our analytics provider, which stores usage data in the European Union.
We do not sell your personal data.
How we protect it
Access details for your orders are encrypted when stored. Only you and authorised staff can see your orders.
Your rights
You can ask to see, correct or delete your personal data, or object to how we use it, by contacting support. Some order records must be kept for legal and accounting reasons.
Changes
We will post any changes to this policy on this page.